![]() Try power cycling your router and see if this solves the issue. If you see a red X in between the connections, it means that there’s a connection issue between your TV and WiFi router.A green color on all indicators means that it has a good connection. Here, you’ll see a diagram of your smart TV’s internet connection.Navigate to Settings > General > Network and select Network Status.Open your smart TV and press the Home button on the remote. ![]() To check if your Samsung TV is connected to your wireless network, follow the steps below: Luckily, you can check your smart TV’s Network Status by going to its settings. Fix #2: Check your Internet ConnectionĪpps sometimes cannot be opened without a stable internet connection. If it is still not working, you can also clear the Samsung TV cache.
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